Privacy Policy

This Privacy Policy describes how Isooro ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application and services (collectively, the "Service").

1. Information We Collect

a. Personal Information You Provide to Us

• Account Information: When you create an account, we may collect your name, email address, phone number, date of birth, gender, profile picture, and other demographic information.
• User Content: This includes messages, photos, videos, stories, and other content you upload or share through the Service.
• Communication Information: Records of your communications with us, including customer support inquiries.
• Payment Information: Premium, Boosts, Super Likes, Gifts, and other digital items may be purchased through our web storefront (Paystack). When native in-app purchases are offered, Apple or Google may process those transactions.

b. Information We Collect Automatically

• Usage Data: Information about how you access and use the Service, including your IP address, device type, operating system, and dates/times of access.
• Location Information: With your consent, we may collect precise or approximate location information from your mobile device.
• Device Information: Information about your mobile device, such as its unique device ID, device model, and operating system.
• Push Notifications: Device push tokens for match and message alerts (Firebase / Apple Push when enabled).
• Advertising: Google AdMob may collect device identifiers when ads are shown.

c. Information from Third Parties

• Social Media: If you link your account to a third-party social media service, we may receive information from that service.
• Other Users: Other users may provide information about you as they use the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Process your transactions and manage your purchases.
• Verify in-app purchase receipts with Apple and Google.
• Find and prevent fraud.
• Enforce our Terms of Service.

3. How We Share Your Information

We may share your information with:

• Service Providers: Apple, Google, Paystack, and other providers who perform services on our behalf.
• Legal Obligations: Where required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information.

To exercise these rights, contact us at support@isooro.com or visit our Contact page.

You may delete your account in the Isooro app under Settings → Account Credentials. Deletion is processed promptly; limited records may be retained for legal or fraud-prevention purposes.

5. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

6. Contact Us

If you have any questions, please contact us at support@isooro.com.